ChatGPT Reaches 100 Million Users Amidst Leadership Chaos and Lawsuits
OpenAI's ChatGPT experiences massive growth and major product updates in 2023, while simultaneously facing executive turmoil and legal challenges.
ChatGPT achieves a major milestone by reaching 100 million weekly active users as OpenAI invests heavily in the AI chatbot. At the company's first developer conference, OpenAI introduces GPT-4 Turbo, a multimodal API, the custom GPT Store, and the upgraded DALL-E 3 text-to-image tool. These updates significantly expand the capabilities and monetization opportunities for both developers and everyday users.
The end of 2023 brings unexpected leadership chaos when OpenAI suddenly fires CEO and co-founder Sam Altman before swiftly reinstating him just days later. This brief but dramatic shake-up raises serious concerns about the company's future direction and provides an opening for competitors in the rapidly evolving AI market.
OpenAI also faces significant legal hurdles as The New York Times sues the company and Microsoft for alleged copyright infringement, demanding the destruction of models trained on its articles. Meanwhile, new research from Harvard and MIT reveals that while white-collar workers find ChatGPT helpful for creative tasks, the tool leads to more mistakes during analytical work.