ChatGPT Restored in Italy Following Privacy Compliance Updates
OpenAI restores ChatGPT access for Italian users after implementing new privacy controls and age verification tools to satisfy the country's data protection authority.
ChatGPT is back online for users in Italy after OpenAI successfully addresses privacy concerns raised by the country's data protection authority. The Italian watchdog, known as Garante, temporarily bans the artificial intelligence chatbot last month over suspected breaches of privacy rules and the unlawful mass collection of personal data used to train its algorithms.
To resolve the dispute, OpenAI implements several key changes to its platform for Italian and European Union users. The company now provides a tool to verify user ages during sign-up to ensure minors under 13 cannot access the service, and it makes its privacy policy and data opt-out forms much more visible.
Garante welcomes these compliance steps and confirms that ChatGPT is available again in Italy, although the regulator continues its ongoing investigation into the company. The initial ban highlights growing global concerns about how artificial intelligence tools handle user data and protect public privacy.