Garmin Confirms Ransomware Attack Behind Massive Global Outage
Garmin reveals that a cyber attack encrypted internal systems and caused widespread service disruptions. The company assures users that no customer data is compromised and expects normal operations to resume shortly.
Garmin officially confirms that a cyber attack causes the massive outage that disrupts its online services since July 23. The encryption attack takes down the Garmin Connect app, customer support systems, and internal company communications, leaving millions of users unable to sync their fitness data.
Despite rumors of a $10 million ransom demand, Garmin assures customers that there is no indication any personal data, including Garmin Pay payment information, is accessed, lost, or stolen. The company emphasizes that the core functionality of Garmin devices remains unaffected, with only the online services experiencing interruptions.
Garmin actively restores the affected systems and expects to resume normal operations in the coming days. Some services slowly come back online as the tech giant continues its remediation efforts to fully recover from the disruptive cyber incident.