Garmin Services Slowly Recover After Major Outage Disrupts Fitness Tracking
Garmin is gradually restoring its fitness services after a widespread outage leaves users unable to sync workout data. The company attributes the disruption to an IT outage, though a cyber attack remains a possible cause.
Garmin is gradually bringing its fitness services back online after a major outage disrupts user experience worldwide. The company attributes the initial disruption to an IT outage, although a cyber attack remains a suspected cause. As a result of this downtime, users are unable to sync their workout data through the Garmin Connect app or reach the company's call centers for support.
While the system status currently shows limited connectivity, several core features are making a return. Activity tracking and data uploading are back online, allowing users to finally log their recent workouts. However, secondary features like Challenges & Connections and Courses remain limited, leaving the overall platform to limp back to full functionality rather than bounce back immediately.
Users who worry about missing exercise data from the downtime can breathe a sigh of relief, as Garmin indicates that the information is not lost. The delayed data eventually syncs with the platform and pushes to third-party apps like Strava. Due to the massive volume of queued information, it takes about a week for all past activities to fully populate across connected services.