Google Expands AI Assistant Duplex Beyond Phone Calls to the Web
Google announces that its AI assistant Duplex now automates web tasks like car rentals and movie ticket purchases. The system fills out online forms for users, though it requires final approval before submitting.
Google expands its AI assistant Duplex beyond phone calls and brings the technology to the web. CEO Sundar Pichai announces this expansion at the annual Google I/O developer conference, marking a significant step for the software that originally launches to book reservations via voice.
The web version of Duplex focuses on specific tasks like car rentals and movie ticket purchases. When a user receives a calendar reminder for a trip, they simply ask Google to rent a car, and the AI opens the rental website to fill out all the necessary information automatically.
Before Duplex submits any request, it pauses so the user can double-check the entered details. Google promises to share more information about the web-based version of Duplex later this year as the company continues to refine the automated system.