Humane AI Pin Returns Outpace Sales as Revenue Falls Short
Internal data reveals that Humane receives more AI Pin returns than actual purchases, leaving only about 7,000 units in customer hands. The device generates just $9 million in revenue despite over $200 million in development costs.
Humane faces a major crisis as internal data shows AI Pin returns outpace actual sales between May and August. After spending over $200 million and six years on development, the company sells only about 10,000 units, which is a mere tenth of its original shipment goal. Currently, only around 7,000 devices remain in customer hands, generating just $9 million in revenue.
The product suffers from overwhelmingly negative reviews, with prominent tech critics calling it the worst product they have ever reviewed. Due to this poor reception and weak adoption, the company experiences a 4% layoff and loses key engineering talent. Additionally, rumors circulate that HP is in talks to acquire the struggling startup.
Humane disputes some of the reported data but refuses to specify the alleged inaccuracies. The company now allows customers to return the AI Pin outside of the normal return window, largely because users cannot erase their personal data to resell the device. Despite these mounting challenges, Humane insists it remains committed to the future of ambient computing.