Massive 2021 Facebook Outage Knocks Out Global Services for Hours
A severe routing error causes Facebook, Instagram, and WhatsApp to go dark worldwide for nearly seven hours, driving millions of users to alternative platforms.
A major global outage strikes Facebook and its subsidiaries, including Instagram, WhatsApp, Messenger, and Oculus, making all services completely unavailable for six to seven hours. The sudden disruption also blocks users from accessing third-party websites that rely on "Log in with Facebook" authentication tools, effectively cutting off a massive portion of the internet ecosystem.
Security experts trace the root cause to a Border Gateway Protocol (BGP) withdrawal of the IP address prefixes that host Facebook's self-hosted Domain Name System (DNS) servers. Because the necessary DNS routes disappear from the global internet routing table, users' devices fail to resolve Facebook's domain names, resulting in total inaccessibility across the globe.
As the outage unfolds, millions of frustrated users flock to alternative platforms like Twitter, Discord, Signal, and Telegram, which experience their own server disruptions as a result of the sudden influx. Engineers eventually restore the BGP routing and DNS services, bringing Facebook, Instagram, and WhatsApp back online over the following hour and resolving the historic network failure.