New Apple Voice Phishing Scam Looks Just Like a Real Support Call
A new voice phishing scam targets iPhone users by making calls appear to come directly from Apple Support.
A new voice phishing scam targets iPhone users by making calls appear to come directly from Apple Support. The exploit works by polluting search results with junk information that makes a fraudulent number look like a legitimate company's contact number.
Security researcher Brian Krebs investigates a case where a user receives a call that displays Apple Inc.'s official contact information on the iPhone screen. When anyone calls the provided 866 number back, an automated system greets them as Apple Support before a scammer attempts to extract personal and financial details.
This scam highlights that Apple devices and carriers currently cannot distinguish between a real Apple call and a spoofed one. Security experts remind users that legitimate support staff are reactive rather than proactive, so anyone calling out of the blue to claim a device is broken is most likely lying.