OpenAI Experiences Major Outage Affecting ChatGPT, Sora, and API
OpenAI recovers from a widespread six-hour outage that takes down ChatGPT, Sora, and its developer API. A faulty configuration change causes the disruption, which briefly interrupts the new Apple Intelligence integration.
OpenAI experiences a major outage that takes ChatGPT, Sora, and its developer-facing API offline starting around 3pm PT on Wednesday. Users who visit ChatGPT.com encounter error messages stating the service is unavailable while the company works on a fix. OpenAI slowly brings the services back online over the evening and confirms full recovery by 9pm PT.
The disruption coincides with the launch of OpenAI's integration with Apple Intelligence in iOS 18.2, preventing some users from accessing ChatGPT features through Apple's system. OpenAI developer community lead Edwin Arbus clarifies that a configuration change causes many servers to become unavailable, rather than the outage being related to the Apple partnership or the ongoing "12 Days of OpenAI" event.
This downtime follows a rocky public launch for OpenAI's video generator Sora earlier in the week, where capacity limits prevent many users from generating videos. The outage also occurs on the same day that Meta deals with a separate global service interruption, highlighting a day of significant instability across major tech platforms.