Samsung CEO Admits Galaxy Fold Launch Was Embarrassing and Premature
Samsung Electronics CEO DJ Koh openly calls the Galaxy Fold's delayed release embarrassing, admitting he pushed the unready device to market too quickly. The company currently tests over 2,000 units to fix widespread issues discovered by early reviewers.
Samsung Electronics CEO DJ Koh openly describes the Galaxy Fold launch as embarrassing, admitting to reporters that he pushes the device to market before it is ready. Eager to claim the title of first major manufacturer to release a radically redesigned smartphone, Samsung ultimately halts the rollout after multiple reviewers experience significant hardware failures.
Initially, Samsung attempts to blame the problems on the reviewers, but the company soon realizes that the issues are widespread and shifts its strategy. More than two months after the expected retail debut, the foldable phone remains in a holding pattern as the manufacturer works to address the unexpected defects.
Koh reassures the public that the product is not canceled and states that more than 2,000 devices undergo rigorous testing in all aspects to ensure a proper recovery. Although he does not provide a specific release date for the fixed Fold, the company reportedly prepares for a separate August event to launch its next Galaxy Note smartphone.