Samsung Defends Galaxy Fold After Reviewers Report Broken Screens
Samsung is pushing forward with the Galaxy Fold launch despite multiple tech reviewers experiencing broken screens just days after receiving their units. The company attributes some of the damage to users mistakenly removing a critical protective layer.
Multiple tech reviewers report broken screens on their Samsung Galaxy Fold units just days after receiving the device for testing. Social media posts show damaged displays, sparking serious concerns about the durability of the $2,000 folding smartphone ahead of its official release.
Samsung releases an official statement addressing the situation and announces plans to inspect the affected devices thoroughly. The company explains that some reviewers accidentally removed a top protective layer that is actually a vital part of the display structure, which causes permanent damage to the screen.
Despite the harsh criticism from prominent reviewers like Walt Mossberg, who calls the company response weak, Samsung maintains its original launch schedule. The Galaxy Fold still goes on sale in the United States on April 26 as planned.