ibm IBM Watson Adds AI Voice and Live Agent Handoff Features IBM Watson introduces new AI and automation tools to improve customer service across phone, web, and messaging channels. The updates include quick voice agent setup and seamless transfers to human representatives.
ibm IBM Watson Introduces AI and Voice Features to Upgrade Customer Service IBM Watson unveils new AI and automation tools, including a partnership with IntelePeer for quick voice agent setup, to help businesses resolve customer issues faster and ensure seamless transitions to live agents.
facial recognition Facial Recognition Regulation Stalls a Year After Tech Moratoriums One year after major tech companies paused police sales of facial recognition, Congress fails to deliver regulatory guidelines. The legislative inaction leaves firms in limbo and civil rights advocates pushing for broader surveillance reforms.
ibm IBM Unveils Watson Orchestrate to Boost Workplace Productivity IBM introduces Watson Orchestrate, an AI-driven tool that uses natural language to automate routine business tasks. The platform integrates with popular enterprise applications to help professionals reclaim their time without needing IT skills.
ibm IBM Unveils Watson Orchestrate to Boost Business Productivity IBM introduces Watson Orchestrate, an AI-powered tool that lets business professionals automate routine tasks using natural language commands. The tool integrates with popular enterprise applications to streamline workflows without requiring any IT skills.
boston dynamics Boston Dynamics Teams With IBM to Deploy AI Robots on Factory Floors Boston Dynamics and IBM combine mobile robotics with edge-based analytics to transform industrial inspections. The Spot robot takes over dangerous monitoring tasks to improve safety and efficiency.
ibm IBM Unveils AI Platform to Accelerate Discovery of New Molecular Materials IBM introduces MolGX, an AI-driven platform that automatically designs new molecular structures to speed up material discovery. The tool aims to make the exploration of vast chemical spaces up to 100 times faster.
ibm IBM Unveils MolGX AI Platform to Accelerate New Material Discovery IBM launches MolGX, a cloud-based AI platform that automatically designs new molecular structures based on specific property targets to speed up material discovery. The tool aims to tackle complex global challenges by exploring chemical spaces too vast for human researchers.
ibm IBM Watson Fails to Deliver on Lofty Health Care Promises IBM's Watson AI struggles to translate its impressive demonstrations into real-world medical success, facing major setbacks in hospital partnerships.
facial recognition Tech Firms Restrict Police Access to Facial Recognition Tools Major technology companies are actively limiting law enforcement access to facial recognition software due to concerns about accuracy and racial bias. This shift reflects growing public pressure to address the ethical implications of surveillance technology.
ibm IBM and Microsoft Join Vatican to Promote Ethical AI Regulation IBM and Microsoft partner with the Vatican by signing the "Rome Call for AI Ethics" to advocate for the responsible regulation of facial recognition and algorithms. The tech giants express concerns over data exploitation and actively refuse business that misuses their surveillance technology.
machine learning Machine Learning Advances Enable Early Alzheimer's Detection and Forest Mapping IBM researchers develop an AI system that predicts Alzheimer's disease from short speech samples with 71% accuracy. Additional breakthroughs include drone-based forest mapping and improved computer vision for space sensors.
ibm IBM Plans Major Spin-Off to Focus Entirely on Hybrid Cloud and AI IBM is spinning off its slower-growth managed infrastructure services unit to concentrate on its hybrid cloud and AI businesses. The move represents CEO Arvind Krishna's boldest strategic shift to capture a $1 trillion market opportunity.
ibm IBM Spin-Off Faces Eight Major Concerns Heading Into 2021 IBM plans to spin off its managed infrastructure services unit, but investors and analysts still harbor significant doubts about the strategic move.
ibm IBM CEO Arvind Krishna Bets Entire Company on Hybrid Cloud Future IBM spins out its $19 billion legacy infrastructure services business to focus entirely on cloud computing. CEO Arvind Krishna makes this decisive move as cloud revenue grows 30 percent while overall company revenue declines.